Help centre
Frequently asked questions
Straight answers about our anti-tarnish gold plated jewellery, delivery, payments and our policies.
Answers
Everything you need to know
Who is Trendy Jewel?
Trendy Jewel is an online jewellery brand based in Udaipur, Rajasthan, founded by Monika Sahu and Rohit Sahu. For 8 years we have made stylish, affordable anti-tarnish gold plated earrings, necklaces, rings, bangles, bracelets and anklets for women across India.
What is anti-tarnish gold plated jewellery?
Our jewellery is finished in premium 18K gold plating with an anti-tarnish coating. The coating is designed to resist fading, discolouration and everyday wear, so each piece keeps its shine for longer.
Is Trendy Jewel jewellery waterproof and skin safe?
Our pieces are made with a waterproof, anti-tarnish finish and are nickel-free and skin friendly. For the longest life, put on perfume and lotion first, keep the jewellery dry when you are not wearing it and avoid harsh chemicals.
How long does delivery take and what are the shipping charges?
We dispatch orders within 3 working days and delivery takes 7 to 10 working days after dispatch, anywhere in India. Shipping is free on orders over ₹999. Below that, a flat shipping fee of ₹70 applies.
Which payment methods do you accept?
You can pay with UPI (Google Pay, PhonePe, Paytm and other UPI apps), Visa, Mastercard and RuPay cards, net banking or cash on delivery. Payments go through a secure checkout.
What is your return and refund policy?
All sales are final. We do not offer returns, refunds, exchanges or cancellations once an order is placed. If your order arrives damaged, defective or incorrect, report it within 24 hours of delivery with a continuous unboxing video and our team will review it.
How do I take care of my gold plated jewellery?
Store it in the pouch provided, apply perfume and lotion before you put it on, wipe it gently with a soft dry cloth after each wear and avoid harsh chemicals and abrasive cleaners.
How can I contact Trendy Jewel about my order?
Email support@trendyjewel.in or call +91 63944 23902. We are based in Udaipur, Rajasthan, and deliver across India.